AppleCare for Apple TV

  • Apple-certified service and support

  • 24/7 priority access to technical support¹

  • Coverage for unlimited incidents of accidental damage protection²

  • Hardware coverage

    • Your Apple TV
    • Included Siri Remote and power cord
    • Unlimited incidents of accidental damage protection,² each subject to a service fee, plus applicable tax
  • Software support

    • Setting up your Apple TV and connecting to your Wi-Fi network and iCloud
    • Streaming original shows and movies from Apple TV+
    • Using AirPlay to play content from iPhone, iPad, iPod touch, or Mac on your HDTV
  • Carry-in repair

    Take your Apple TV to an Apple Store or Apple Authorized Service Provider.³

  • Express Replacement Service

    Apple will send a replacement device so you don’t have to waitfor your repair.³

  • Mail-in repair

    Mail in your Apple TV using a prepaid shipping box provided by Apple.³

  • Buy Now

    Add AppleCare+ when you purchase Apple TV online or in the store.

    Add to your Apple TV purchase 
  • Buy Later

    Add AppleCare+ within 60 days of your Apple TV purchase online at mysupport.apple.com, on a paired iPhone, at an Apple Store, or by phone at 800-275-2273.⁴
     

    For information on how to renew an existing plan.

    Click here 
  • We are an Apple Authorized Service Provider. Our technicians are Apple-trained, so you can trust us with all your Apple devices. We use genuine Apple parts to deliver Apple-certified repairs. Our repairs are guaranteed for 90 days or the remaining term of your Apple warranty or AppleCare+ coverage, whichever is longer.

Collapsible content

Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.

 
Service coverage is available only for AirPods, Beats earphones, or Beats headphones and their original included accessories for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80% of their original capacity, and (iii) unlimited incidents of accidental damage from handling. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements. See terms for full details.

 
Availability of each option depends on country or region in which service is requested and location of Apple Authorized Service Provider. Service coverage may be subject to certain restrictions.

 
Requires verification of your serial number and a remote diagnostic.

 
Requires inspection of device and proof of purchase.

 
Requires completion of a remote diagnostic and proof of purchase.

 
AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction. Purchase of the plan is not required to purchase the covered equipment. AppleCare+ is subject to acceptance of the Terms and Conditions. For complete details, see terms at apple.com/legal/sales-support/applecare/applecareplus/us/.

 
The company obligated under AppleCare+ in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc.